ARUP Policy Page

Our goal is to provide delicious, hand crafted food; attentive service and creative presentations that flow seamlessly together. Whether you need a snack plate for an impromptu meeting or a five-course dinner for an awards ceremony, we will suit your occasion and budget. We have put together a menu that, in most cases, will meet your needs. However, each catering is unique, and we can customize a menu that meets all of your special requests. Our culinary staff takes great pride in all they do and will ensure that you get the freshest ingredients and the highest quality products available. Each catering includes all the required essentials i.e., napkins, utensils, plates, etc.

Booking, Arrangements and Guarantees

To serve you in the best possible manner, please follow the lead times on the catering website for any catered function to guarantee your specific order and time. Because good things take time, please give us at least 48 hours to successfully fulfill your event needs. Every effort will be made to accommodate your last-minute requests. Our regular catering hours are from 7:00 a.m. to 3:00 p.m. during the week.

To plan your event, please go to: www.arup.catertrax.com. On your first visit, you will be prompted to create a user name and password based on your Name and Email address. If you have any special needs or menu requirements, you may contact Richard Romboy, the Catering Coordinator directly at rromboy@thomascuisine.com .

If you need to modify the order within 48 hours of the start time, please call Richard Romboy directly at 385.256.4906 or email rromboy@thomascuisine.com.

Cancellations

Cancellations less than 24 hours in advance may be charged a fee based on items already purchased.

Payments

All catered invoices will be billed monthly.

Tax

All events will be charged a 9.25% sales tax.